Cancellation policy
Cancellation
Please let us know at least 24 hours before your appointment if you cannot make it.
If you miss your appointment or give less than 24 hours notice, a fee of 50% of the service total applies before you can book other services with us.
Arriving late
Up to 20 minutes late: your treatment may be shortened to fit the time left.
More than 20 minutes late: we may not be able to do the service. The visit is marked as a no-show and a fee of 100% of the booked service applies.